Meet Nancy, a valued employee at Indiana Home Comfort Solutions (IndyHCS)! You might not recognize her face but if you have ever called in for service or to schedule maintenance, you would recognize her warm, friendly voice! Nancy is our go-to-person in the office and with over 10 years of experience in Customer Service and Operations Management, you can see why. Before working at IndyHCS, Nancy owned and operated a Logistics company that she started herself. Her resourcefulness and endless work ethic have led her to be very successful in her career.
“Indiana Home Comfort Solutions is a new industry to me, and I look forward to gaining endless knowledge to allow myself to grow within the company” - Nancy Roberts
Outside of the office, Nancy loves spending her time with family and friends. She greatly enjoys watching her youngest son excel in wrestling, which also allows her family to travel more! Throughout the summer, her family enjoys spending time at their cottage on the lake!
Austin, from Indiana Home Comfort Solutions, went out to perform a tune-up in Clermont, IN. Everything was going well until he heard an unexpected noise from the air conditioning unit at the house next door. He inspected the unit and found this filter. It was so dirty that air was unable to flow through the unit properly. Within an hour, Austin had the unit up and running again. And this time, without the crazy noises!!
Nancy Roberts booked a routine maintenance tune-up and when our technician, Austin Karamanos, arrived at the job, he discovered a very dirty Air Conditioning unit! This ac unit needed some TLC and a deep cleaning.
After a thorough inspection was preformed on the air conditioning unit, Austin was able show the homeowners the difference between a healthy unit and an unhealthy unit. Now that the air conditioner is all cleaned up, it is able to run and perform without any trouble!
These lucky homeowners were able to avoid costly service repair charges and signed up on our Energy Efficiency Agreement (ESA), which allows them to have their air conditioner and furnace tune-up done for one, low cost price!